Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, upload your resume, complete mock interviews, request customer support, or otherwise communicate with us. This information may include: name, email address, phone number, resume text, interview transcripts, and payment information.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

• Providing personalized mock interview experiences
• Analyzing your resume to tailor feedback
• Processing transactions and sending related information
• Sending technical notices, updates, security alerts, and support messages
• Monitoring and analyzing trends, usage, and activities in connection with our Services

3. AI Processing

To provide our core features, we process your interview audio, transcripts, and resumes using large language models and AI services (such as Google Gemini). By using our services, you consent to your data being processed by these AI models for the sole purpose of providing feedback and generating learning materials for your account.

4. Sharing of Information

We do not sell your personal data. We may share your information only with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (such as payment processors or cloud hosting providers).

5. Data Security

PrepAI takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no internet or email transmission is ever fully secure or error free.

6. Your Rights

You may update, correct, or delete your account information at any time by logging into your online account or contacting us. You may also request a copy of the personal data we hold about you.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: prepaipro@gmail.com